If Roxio believes that it is the customers obligation to search and search through articles or knowledge base material,you will be sorely disappointed with sales to Seniors.your market audience. Why couln't that simple piece of information be added to the front of the Roxio box, why Roxio could not produce a small multimedia presentation be put together to visually show seniors how your product works ? The BaBy Boomers are 65 gentlemen, not 18 years of age, seeking to play the World of Warcraft and they comprise a vast market. Old Caruso Operas on 78 RPM vinyls will be converted to MP3 or CD. Now, I still have no answer, and I blame Marketing for not clearly identifying their audience of potentialīuyers I have had 10 calls on this product from Seniors, and Family members, wanting assurance that the I simply asked if using XP Pro an O/S that interfaces with LP to MP3 I simply asked if yhe Roxio product could handle old 78 or 45 RPM vinyl recordsĢ. I have generally been pleased with Roxio Software in the past, but today was the exceptional day of how Roxio creates the environment of both aggravation on my part in trying to decipher the Marketing Message that came into my E-Mail with regard to converting Vinyl Records into other formats.Indeed,LP to MP3 assures me that it can be done with their product, but sending questions to technical support today,on a elegantly simple question resulted in support advising me to read the knowledge base.I am the customer, not expected to fully comprehend the power of the preoduct but Roxio has now made me spend 2 hours of my time trying to find out two simple questions :ġ.

Roxio lp to mp3 software